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Changes & Cancellations

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Need to make a change to your order? Get in touch as soon as possible. We will do our best to support your request if your order has not been shipped yet.


How do I change or cancel my order?

For any order cancellations or changes, please contact [email protected] as soon as possible. Please note that Stoko does not guarantee a change or cancellation can be made, following order confirmation, due to the stage of package processing and

What happens if I need to change or cancel an order that has already shipped?

We are unable to cancel or make any changes to orders that have already shipped. You can simply refuse the package upon delivery, and once your online tracking information updates confirming that your set is being returned back to us, please let the

What do I do if I forgot to add a promo code at checkout?

Whoops! It happens. We would be happy to retroactively issue you a discount on your order. Please just send a message to [email protected] within 5 days of purchase and be sure to include the promo code in the body of the email. If the promo code