What is Stoko's Return Policy?Updated 3 months ago

Stoko accepts returns & exchanges within 60 days. 

We encourage you to put your product to the test before deciding to return. Move in them, get sweaty, and give them all you got. There is a short break-in period with your Supportive Apparel. This means it will take a bit of time before your tights begin to regulate and feel comfortable on your body. They can be a total pain at first and challenging to get used to, Supportive Apparel is very different than any other tights, shorts or braces you’ve tried. We promise with a few simple tips and tricks, they get a lot better!

Important things to know:

• The return window begins when your product is fulfilled and shipped from our warehouse. 
• Proof of purchase is required–order number or purchase confirmation email.
• Products can be returned only in the country or region in which they were originally purchased.
• Stoko Ski Socks must be unworn, undamaged, and unopened (still in their original packaging) to be eligible for a return or exchange. 
• Returned products must be received by Stoko within 30 days of the date the return process was initiated, otherwise, the return request will be cancelled.
• Shipping or package protection costs will not be refunded
• Stoko Neck Gaiter is not eligible for return or exchange
• Items marked Final Sale are not eligible for return or exchange

What is not acceptable for a full refund:

• Stoko branded products that were not purchased through stoko.com. If you purchased through our third-party retailers, you must return items directly to them in accordance with their respective return policies.
• Any item marked Final Sale
• Stoko Neck Gaiter
• Stoko Ski Sock that has been worn, damaged, or opened from its original packaging. 

All returns are subject to validation and approval at Stoko’s discretion. If there is a discrepancy between the return policy indicated anywhere else and the information provided above, the information provided above governs the return of your stoko.com or ca.stoko.com purchase.

To start your return, please head to this page here.