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What is Stoko's Return Policy?Updated 5 days ago

Stoko accepts returns & exchanges within 60 days of the purchase date. 

We encourage you to put your product to the test before deciding to return. Move in them, get sweaty, and give them all you got. There is a short break-in period with your Supportive Tights. This means it will take a bit of time before your tights begin to regulate and feel comfortable on your body. They can be a total pain at first and challenging to get used to, Supportive Apparle is very different than any other tights or braces you’ve tried. We promise with a few simple tips and tricks, they get a lot better!

Important things to know:

  • Stoko will cover shipping costs for returns.
  • Proof of purchase is required–order number or purchase confirmation email.
  • Any order purchased at a discount higher than 20% is a final sale and is not eligible for a return.
  • Products can be returned only in the country or region in which they were originally purchased.
  • Stoko only returns for a full refund between Day 30 and Day 60 of the purchase date.
  • Stoko Ski Sock must be unworn, undamaged, and unopened (still in their original packaging) to be eligible for a return or exchange. 
  • Returned products must be received by Stoko within 30 days of the date the return process was initiated, otherwise, the return request will be cancelled.

What is not acceptable for a full refund:

  • Stoko branded products that were not purchased through stoko.com. If you purchased through our third-party retailers, you must return items directly to them in accordance with their respective return policies.
  • Any order purchased at a discount higher than 20%
  • Stoko Ski Sock that has been worn, damaged, or opened from its original packaging. 

All returns are subject to validation and approval at Stoko’s discretion. If there is a discrepancy between the return policy indicated anywhere else and the information provided above, the information provided above governs the return of your Stoko.com purchase.

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