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Stoko

<p>Stoko will cover shipping expenses on all returns and exchanges in accordance with our return and exchange policies.&#xA0;</p>

Stoko will cover shipping expenses on all returns and exchanges in accordance with our return and exchange policies.

Who pays for shipping?

Free Returns & Exchanges

What is Stoko's Return Policy?

What is Stoko's Exchange Policy?

How do I request a return or exchange?

How are refunds credited?

Can I return or exchange products that have been worn?

What is covered under Stoko's Limited Warranty Policy?

What is not covered under Stoko's Limited Warranty Policy?

How do I start my warranty claim?

How long does a warranty order take?

1-Year Warranty

How long does standard shipping take?

How long does your express shipping take?

Which countries do you ship to?

How do I track my order?

What do I do if tracking shows my order as delivered but I still haven't received it?

Shipping & Order Status

How do I change or cancel my order?

What happens if I need to change or cancel an order that has already shipped?

What do I do if I forgot to add a promo code at checkout?

Changes & Cancellations

Are Stoko products covered by insurance?

How do I start an insurance claim with my third-party provider?

Are Stoko products registered as a medical device?

What is the compression class and rating of Stoko products?

Do Stoko products have any rigid materials?

Insurance Coverage

Do you offer a Pro Program?

How do I get a discount?

What are the differences between K1 models?

Is there any difference in the level of support between each of your products?

How does the support of the K1s compare to a traditional knee brace?

How does Stoko's technology work?

Can K1 products be worn in the water?

Product Questions

Why can't I find my size on the size chart?

How do I know if I'm wearing the tights correctly?

How can I find comfort when wearing my K1s?

What size should I buy?

How will these fit in my ski or snowboard boots?

Why do my K1s fit so tight?

How do I adjust the support of my K1s?

What should I expect when I first wear my K1s?

Sizing & Fit Questions

Will the K1s support my injury?

Do the K1s support Osteoarthritis?

Which activities are the K1s best suited for?

Specific Use Questions

Frequently Asked Questions

Who pays for shipping?Updated 12 days ago