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Stoko Support Centre - USA logo

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Payment & Promos

Questions about payments, discounts, or promotions? We got you covered!

Can I pay for my order using a Visa Gift Card?

Our website will allow payments via Visa Gift Card. Please note that if you choose to return your order for a refund, the refund can only go back to the original form of payment. Due to this, we recommend keeping your Visa Gift Card until you know if

Can I buy Stoko in retail stores?

Although we have plans to launch our own retail stores in the future, our full range of products is currently only available online at stoko.com. We understand that shopping online can sometimes be tricky, especially considering that Supportive Appar

Do you have a phone number to contact your Support Team?

We appreciate that some customers want to ask questions over the phone. We're a small team and right now the most efficient way to handle the volume of inquiries is via email and live chat. To speed things up even further, we do use AI-generated resp

Can I combine discount codes or promotional offers?

Promotional codes cannot be combined. This includes, but is not limited to:. - Give $80, Get $80 Referrals- Affiliate or Marketing Discounts- Seasonal or Public Promotional Offers- VIP Promotional Offers. Shipping discount promotions can be combined

Do you offer payment plans?

We have partnered with Shop Pay Instalments, a third-party platform, to offer our customers interest-free payment plans (some regional restrictions apply). You will be notified at checkout of the amount due upfront and future payment dates. Please no